Co-authored by Hannah Studen, BBA ‘21 William & Mary The first few months of 2020 brought new challenges for organizations, and that was before the global COVID-19 pandemic. In the face of economic uncertainty and the transition to remote work, technology is becoming the primary channel of engagement, prompting organizations… Read More
More than four hundred major commercial and nonprofit brands worldwide have announced they will boycott Facebook advertising in July in an effort to address hate speech and disinformation being spread on the platform. How does the Facebook boycott affect the nonprofit sector? Major commercial brands, including Starbucks, Coca-Cola, Verizon, Unilever,… Read More
Our tech team is always looking for solutions to our partners’ tech challenges. When we are working with complex websites, we need a way to manage the various code repositories for these sites. This presents an issue because not all the code repositories we work with are public. Some are… Read More
Summer is here, and while organizations across the globe are adjusting their business practices to the “new normal,” college students are saddled with thinking about what this means for their future careers. There is no questioning the importance of summer internships for college students, which is why our… Read More
Update, Aug 3rd, 2020: We are following the current political discussions surrounding TikTok’s availability and usage in the United States. The platform remains, at this time, a popular social media tool among certain key audiences. The video-sharing social tool TikTok’s mission is simple: “to inspire creativity and bring joy.”… Read More
Philanthropy in the Time of COVID-19 We have been speaking with our clients to learn about how the COVID-19 pandemic has affected the way they work and where they focus their time. With the permission of the interviewee, these interviews have been edited for clarity and brevity. I sat down… Read More
Including alternative text is an important and easy way to improve the accessibility of your website. Alternative text, or alt text, is a text description of non-textual elements, like photos, icons, and data visualizations. However, simply adding alt text to a page is not enough. You must ensure your alt… Read More
We’ve been speaking with partners and clients to learn about how they are adjusting their communications, programs, and digital services to the COVID-19 pandemic. On May 7, we spoke with Paul Bock, Digital Program Manager at Mercy Corps about their digital platform and strategy under COVID-19. Mercy Corps works… Read More
This post is an adaptation of a pecha kucha talk Tim Shaw gave to the DC chapter of the Service Design Network for its celebration of Service Design Day. You can watch a recording of Tim’s talk here. We… Read More
Black Lives Matter. The roots of systemic racism and oppression in this country are long and deep, reaching into the foundations of our structures and institutions. Those centuries of injustice have led to Black Americans being twice as likely to be killed by police, and twice as likely to die… Read More
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