Forum One Wins 8 W3 Awards

For the 4th consecutive year, we are so very excited to announce that Forum One has been recognized in this year’s W3 Awards competition.  The W3 Awards competition honors creative excellence on the web and recognizes the creative and marketing professionals behind award-winning sites, videos, and… Read More

Inclusive Design Means Creating Solutions With Your Audience

This post was written by Acacia Betancourt, a DC-area Creative Director, and former Forum One staff member. In recent years, the term “inclusive design” has become more broadly used in the design industry. This year, companies like ours have made commitments to diversity, equity, and inclusion (DEI), and are… Read More

Collecting Diverse Audience Perspectives

Primary research is a valuable tool in better serving your audiences through your digital platforms. However, research isn’t always representative of the groups that you are hoping to serve for a number of reasons — whether that is a bias of the researcher, collection methods, or hesitation on the part… Read More

The Secret to CRM Success: Training & Governance

Your CRM is a powerful tool, but unlocking its real potential comes down to how your people use it. To make the most of your CRM, developing and implementing clear training and governance systems are a must. Customer Relationship Management (CRM) software is used to manage an organization’s… Read More

Shaping Online Experiences for Cultural Institutions

This blog post was co-written by Hannah Studen, BBA ‘21 at The College of William & Mary Cultural institutions have solidified their place as an ongoing source of inspiration as they have quickly transferred and reinvented their online presence. Mandated closures and social distancing requirements have created the opportunity for… Read More

Carousels: Good or Bad?

Carousels come up often as a design solution for displaying content in a variety of situations, such as wanting to keep important content near the top of the page; wanting to feature content from different teams in the same place; and not wanting to place a burden on the user… Read More

Is an App Right for Your Organization?

At the start of an engagement, we spend time discussing goals with our clients and documenting what a successful project will look like. During these discussions, we often hear goals related to increasing access to content and user engagement. This helps us define a key element of our digital strategy:… Read More

The 2020 WebAwards Results Are In

The 2020 WebAwards results are in and we are proud to announce that Forum One has been awarded 10 top awards in the 18th annual WebAward competition.  The WebAward program is the longest-running annual website award competition dedicated to naming the best websites in over 95… Read More

Keys Takeaways from the First Virtual DrupalCon 2020

Organizations all over the world are continuing to pivot their in-person events to virtual as the global pandemic keeps people working from home. Like many conferences, DrupalCon 2020 is hosted in a different place every year; this year was scheduled to take place in Minneapolis. Since… Read More

Making Meaningful Progress toward Digital Transformation

Digital transformation is typically a marathon, not a 100-yard dash. It requires looking at every aspect of how your organization delivers services to and communicates with key constituents, manages work and information internally, monitors audience needs and behaviors, and operates your current ecosystem of digital products. Where do you start… Read More