How to Measure the CX of Your Website

Customer experience (CX) is the sum of every interaction a member of the public has with your organization. From determining what content leads to conversions, or tracking engagement across a complex system of different branded websites, there are unique challenges that mission-driven organizations face when it comes to tracking and… Read More

How to Tackle Content Migration with Ease

Of the many tasks you will tackle in the course of launching a new website, one of the most important ones is content migration: the process of populating your new website with the content that is going to tell your story. Once the website is built—the scaffolding, structure, and design—your… Read More

508, ADA, WCAG, Oh My! How to Test for Accessibility Standards

This post is adapted from a presentation at Drupal GovCon in August 2024. As Forum One’s Accessibility Lead, Jeanette Stair ensures that our public sector and nonprofit clients receive unwavering support in prioritizing accessibility for all users. All our mission-driven partners want an accessible website that helps users… Read More

The Value of a Strong Brand Positioning Strategy

Growing a strong brand goes beyond a memorable tagline or eye-catching logo. You must consider how those elements will be seen by – and resonate with – your audience. It’s just as important for mission-driven organizations to consider branding as it is for commercial or for-profit companies. Creating an effective… Read More

Forum One Joins Network of Professionals Dedicated to Accessibility

To advance our commitment to accessibility, Forum One recently became members of the International Association of Accessibility Professionals (IAAP), a global accessibility professional association promoting and improving accessible digital and physical environments. IAAP advocates for the inclusive design and creation of accessible products, content, services, and spaces to ensure… Read More

Delivering Personalization Online with Augmented Reality

Drawing over three million visitors per year, Trinity Church Wall Street has an online challenge that’s probably familiar to many mission-driven organizations: a wide range of audiences, each with their own interests and needs. As a major historic landmark and tourist attraction in New York City, Trinity Church Wall… Read More

Forum One Wins Its First Collision Award

We are proud to announce that Forum One’s work on the Freedmen’s Bureau Search Portal is a Silver Collision Awards Winner! The Collision Awards is a prestigious, global awards program dedicated to honoring excellence in Animation and Motion Design in all its forms.  Out of thousands of entries from… Read More

Navigating The Rest of 2024: Digital Strategy in An Election Year

With the news and advertising filling your feeds and phones, election season is in full swing. Many mission-driven organizations have already been planning, waiting, and watching for November. Even for those organizations that don’t engage in politics or advocacy, this fall will require a different kind of playbook to succeed. Read More

Creating Sustainable Digital Products

As technology becomes increasingly integrated into every aspect of our lives, the need for sustainable digital solutions has never been more critical.  The National Institutes of Health estimates that global internet usage accounts for 3.7% of global CO2 emissions, equivalent to the emissions of global air traffic. Organizations utilizing… Read More

Integrating the U.S. Digital Services Playbook into Our Product Approach

Forum One’s commitment to delivering exceptional digital products is guided by industry best practices and a user-centric approach. One invaluable resource we rely on as we develop solutions is the U.S. Digital Services Playbook.  The Digital Services Playbook, developed by the U.S. Digital Service, an Executive Office agency launched… Read More