Forum One Wins 11 Communicator Awards

We are excited to announce that Forum One has been recognized as a 2022 Communicator Awards winner of 11 awards in seven different categories!  The Communicator Awards honor excellence in innovation and creative work in marketing and communications. Organized by the Academy of Interactive & Visual… Read More

Prioritizing an Inclusive Customer Experience in Government

Late last year a new Executive Order focused attention on what many government agencies already strive to do: provide an efficient, reliable customer experience  (CX) to citizens accessing government services like passports, social security, and small business loans. In many ways, the executive order, Transforming Federal Customer Experience and… Read More

Google Analytics 4 Promises More Power, Better Privacy–Is your Organization Ready?

Google sent a bit of a shockwave through our community this spring, announcing that after more than ten years, Universal Analytics (UA) will stop collecting new data on July 1, 2023.* Most mission-driven organizations with any online presence have relied on UA for years to inform digital strategies and provide… Read More

Forum One Wins 9 Vega Awards

We are excited to announce that Forum One has been recognized as a 2022 Vega Awards winner of 9 awards in six different categories!  The Vega Awards acknowledge those who create and continually expand the digital universe. Organized by the International Awards… Read More

What’s It Like Being a Technical Architect at Forum One?

Forum One is growing. As we take on new projects and clients, we have a number of openings to fill. Among them is the role of the Technical Architect. But what is a Technical Architect? And what does being a Technical Architect at Forum One look like? To answer these… Read More

5 Things You Can Do to Make the Web a More Inclusive Place

Today is Global Accessibility Awareness Day (WAAD)—a day to recognize and promote the importance of digital access and inclusion for people with disabilities and impairments. To help celebrate, here are five things you can do to help ensure your next digital product, project, or service makes… Read More

Women We Admire: Forum One’s Molly Mattessich Named a Top 50 Leader

Honored for her experience helping mission-driven organizations accomplish impact through digital strategy, Molly Mattessich, Forum One’s Managing Director of Project Delivery, has been named to the Women We Admire list of Top 50 Women Leaders of Virginia. Joining a powerhouse list of leaders in healthcare, financial services, engineering,… Read More

Conversational Marketing is the Norm, Not the Exception

Conversational marketing is the norm, not the exception. As organizations explore heading back to the office, cultural institutions re-open, and nonprofits relaunch in-person opportunities to connect, conversational marketing is a valuable way to deepen connections with online visitors. Digital platforms are the primary tool organizations use to communicate, engage, and interact with… Read More

Making Automation Work for You

Automation is a critical part of any organization’s digital strategy. Whether you’re just starting out or fully immersed in automation strategies, there are ways to make automation work for you to maximize your practice and deliver better results. Because, let’s be honest—while the goal of automation is efficiency, it can… Read More

8 Ways Nonprofits Can Use Conversational Marketing

Conversational marketing speaks to the growing expectation of a personalized experience and the opportunity to connect and start a one-to-one conversation.  Coined by our partners at Drift, conversational marketing aims to guide users through an engagement funnel more quickly by using real-time conversations. As chatbots are… Read More