Helping mission-driven organizations unlock the power of AI with transformative solutions that deliver measurable returns in just three months. 

If you’re like many of the mission-driven organizations we work with, you face growing pressure to do more with less while also meeting growing expectations for sophisticated digital service delivery. You know AI could help, but in a sea of tools that seems to change weekly, figuring out where to start and how to implement AI effectively is overwhelming.

For years, Forum One has helped government agencies and nonprofit organizations solve complex challenges through digital strategy, design, and technology. Today, we’re thrilled to announce our newest offering, AI Strategy and Enablement, developed in partnership with AI innovation firm Exchange Design. 

This new offering combines Forum One’s expertise in end-to-end digital strategy and web services with Exchange Design’s specialized AI capabilities to help government agencies and nonprofit organizations harness the power of artificial intelligence to advance their missions.

The AI Imperative for Mission-Driven Organizations

Mission-driven organizations stand at a critical technological crossroads. While the potential of AI is clear, the path to implementation is uniquely challenging in the public and nonprofit sectors, where innovation often moves at a different pace. While tech companies can quickly pivot their strategies and resources, government agencies and nonprofits typically navigate complex funding structures, detailed compliance requirements, and the competing expectations of multiple stakeholders. These realities can make experimentation and adaptation difficult, even as the need for digital transformation becomes increasingly urgent.

Organizations that successfully navigate this transition will dramatically enhance their ability to deliver on their missions, while those that delay may find themselves struggling to meet evolving stakeholder expectations.

That’s exactly why we partnered with Exchange Design to develop a new set of capabilities. By combining Forum One’s deep understanding of the public and nonprofit sectors with Exchange Design’s specialized AI expertise, we’ve developed a practical approach to AI strategy and enablement that delivers real value — fast.

AI & Data Capabilities to Transform Your Organization’s Work

Our tailored, end-to-end solutions range from strategic planning and data transformation to AI-powered automation and digital experience enhancements, ensuring that AI serves organizations effectively and sustainably. We partner with organizations to strengthen their AI and data capabilities, improve workforce efficiency, and accelerate AI readiness through solutions that include:

1. AI Acceleration

Take your first — or next — confident steps into the world of artificial intelligence. Instead of diving headfirst into complex, high-cost AI initiatives, our AI accelerator is designed to meet you where you are. 

Whether you’re exploring generative AI, building internal capacity, or trying to align emerging tools with your strategic goals, the approach emphasizes thoughtful experimentation, rapid prototyping, and low-risk pilots. With expert guidance, you can explore what’s possible, clarify your AI readiness, and build a roadmap rooted in real-world use cases that directly support your mission.

AI Acceleration is all about unlocking the potential of AI in a way that’s grounded, values-aligned, and strategically relevant. Through collaborative workshops, guided experimentation, and customized proof-of-concept builds, organizations can move from curiosity to clarity — and from inspiration to implementation.

2. AI-Powered Website Enhancements

Your website is often your most powerful tool for storytelling, community building, and driving impact — and with AI-powered enhancements, it can do even more. We now have the capability to integrate meaningful, mission-aligned intelligence into your digital experiences. Think smarter search tools that help people find the resources they need in their own words, personalized content suggestions that keep supporters engaged, and conversational interfaces that create a more welcoming and human-centered experience.

This isn’t about flashy tech for tech’s sake, but rather using AI to remove friction, deepen engagement, and build relationships online. The enhancements are built with an eye toward transparency and user empowerment, making your site a more intuitive, inclusive, and responsive space for your audiences.

3. AI-Ready Data Transformation

Many organizations have a wealth of data but face a common challenge: it’s siloed, messy, or not yet structured in a way that AI can use effectively. Forum One and Exchange Design can help your organization lay the foundation for ethical, impactful AI by making your data usable, trustworthy, and aligned with your goals. Including everything from cleaning and structuring datasets to mapping your existing systems, identifying gaps, and ensuring that privacy, compliance, and transparency are built into the process from the start.

Rather than just optimizing for machines, our process keeps humans — and your mission — at the center. The goal is to turn your data into a reliable, strategic asset that fuels deeper insights, better decision-making, and more effective service delivery. Once your data is AI-ready, it becomes a launchpad for all kinds of transformative work.

4. Agentic Workflow Optimization

What if routine, time-consuming tasks could take care of themselves, and your team could focus more energy on strategy, creativity, and human connection? Agentic Workflow Optimization introduces AI agents and co-pilots that do exactly that. These tools can help manage repetitive workflows, synthesize large amounts of information, or even serve as assistants for frontline teams, freeing up your staff to spend more time on what matters most.

Designed with an eye toward sustainability and staff empowerment, we don’t just just automate for efficiency, but help you reimagine how work gets done. The result is more capacity, less burnout, and smarter operations that evolve alongside your organization’s needs. Whether you’re a healthcare nonprofit streamlining intake or a research org managing complex data workflows, AI agents can help your systems better support your people.

What Makes Our Approach to AI Different?

Using practical, accessible AI solutions, we amplify your impact and extend your team’s capabilities to achieve measurable ROI within just three months. 

Our AI capabilities are designed to be truly distinctive for several reasons. We offer: 

Specialized Industry Expertise

Unlike generic AI implementations, our capabilities are specifically designed to meet the unique needs of nonprofit organizations and government agencies. We understand the complexities of highly matrixed organizational structures, the nuances of stakeholder management across multiple departments, the unique compliance requirements for public data, and the delicate balance of innovation and accountability that mission-driven organizations must maintain.

Practical, Mission-Driving Applications 

From X to Y, we focus on applications that augment human capabilities, automate routine tasks, and foster more meaningful connections with your audiences — all while ensuring the technology serves your mission.

Speed to Value 

We focus on delivering immediate value while building toward comprehensive solutions. By focusing on quick implementation and measurable outcomes, we ensure you see concrete benefits within your existing budget cycles. This is particularly valuable for organizations that need to demonstrate value to funders, board members, or other stakeholders. Here’s what it looks like in practice:

• Within 48 hours: We’ll build and deploy your first branded chatbot to engage with your community
• Within weeks: You’ll start unlocking value from your document repositories and automating routine workflows
• Within three months: You’ll see measurable returns on your investment

Real Results for Mission-Driven Organizations

Our AI capabilities are designed to help your mission-driven organization maximize limited resources, extend reach, and deepen stakeholder relationships. Whether you’re trying to analyze program data more effectively, personalize communications at scale, or free up staff time for high-value activities, this service provides practical solutions tailored to your specific needs.

By focusing on practical applications with immediate value, we’re creating a pathway for government agencies and nonprofits to harness emerging technologies effectively and efficiently. Rather than just adapting to the AI revolution, we’re excited to help mission-driven organizations lead it in ways that create tangible benefits for the communities they serve. 

About Exchange Design

​Exchange Design is a technology research and solutions company dedicated to advancing businesses and government partners through AI integration and comprehensive data analysis platforms. They specialize in harnessing machine learning and artificial intelligence to generate valuable insights, uncover hidden patterns, and enable organizations to gain a deeper understanding of their data.

Beyond their technical offerings, Exchange Design is committed to responsible and ethical technology use, particularly within mission-based institutions. They provide guidance on data governance, privacy, and compliance, ensuring organizations can navigate the complexities of data management effectively. Their collaborative approach is evident in partnerships with entities like USAID, where they developed a StoryMap showcasing AI’s role in global development initiatives. This dedication positions Exchange.Design as a trusted partner for organizations aiming to leverage data and AI responsibly for transformative impact.

Ready to Explore AI-Powered Digital Transformation for Your Organization?

If you’re interested in learning how our AI-Driven Strategy and Enablement offerings could benefit your organization, we’d love to chat. Schedule an introductory conversation with our team, and we’ll help you explore the possibilities.