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Content Strategy in an AI-First World: Redefining Your Nonprofit’s Digital Presence

Artificial intelligence is fundamentally reshaping how people discover and consume information online, and your organization’s content strategy needs to adjust accordingly.

Traditional content strategies focus on creating compelling educational website content and optimizing for search engine rankings. But in an AI-driven digital landscape, the goal is no longer just to attract readers to your site. It’s to create content so clear, comprehensive, and authoritative that it becomes the source material for AI-generated insights across multiple platforms.

The Disappearing Website Paradigm

AI is just one strand in a complex tapestry underlying the current digital revolution. Zero-click search, social media algorithms, the rise of short-form content, changing generational media consumption habits, and the proliferation of digital platforms have collectively reshaped how supporters interact with mission-driven organizations.

The digital journey is no longer linear, and it no longer necessarily funnels to your website. This fragmented landscape demands a more holistic, adaptive content strategy. 

Content Beyond Clicks: Rethinking the “Why” Behind Your Organization’s Content Strategy

Content strategists have traditionally focused on driving website traffic and optimizing for search engine rankings. Today, the goal has evolved into something more nuanced: establishing an authoritative presence across multiple platforms and AI training sources.

This means developing content that serves two critical purposes: 

  • Issue Influence: Shaping broader narratives around your cause. 
  • Brand visibility: Ensuring your organization is recognized as a key player in your domain. 

The most successful content strategies select one path or the other. Because AI recognizes the two patterns differently, it’s difficult to excel at both at the same time. 

Consider how AI models actually consume information. They’re not browsing websites like humans do. Instead, they aggregate content from diverse sources — Wikipedia, news outlets, academic publications, social media platforms. Your content strategy must now target these training grounds as well as your own digital real estate.

New Content Principles for Mission-Driven Organizations

Effective content in an AI-first world requires a fundamental mindset shift. Traditional content creation has long prioritized human readers browsing websites, focusing on engagement metrics like time on page and click-through rates. But AI models consume and process information differently than humans do — they don’t scroll through pages or respond to visual design elements. Instead, they analyze text for clarity, completeness, and structural logic. 

This means evolving the principles you use to make your content effective in an AI-mediated landscape. As your organization moves forward, ensure content keeps the following tenets in mind:

Clarity Trumps Complexity 

AI models and human readers alike prefer clear, direct language. Jargon is a barrier, not a demonstration of expertise. Your goal is to clearly and accessibly answer the questions you want to be cited for.

Comprehensive Over Concise 

While traditional web wisdom suggested brevity, AI-driven content rewards depth. Aim for comprehensive explanations that thoroughly explore a topic. Longer content (around 1,800 words) tends to perform better in AI citations.

Structural Intelligence

How you structure content matters as much as what you say. Q&A formats, listicles, and clearly delineated sections improve both AI and human readability. Think of each piece of content as a well-organized knowledge repository.

Cross-Platform Consistency 

Your messaging should be coherent across all channels. If your CEO discusses “factory farming” in a news interview, your website and social media should echo similar language. Consistency builds authority signals for AI systems.

These imperatives represent more than stylistic preferences. Rather, each is a strategic necessity for organizations that want to maintain influence in an increasingly AI-mediated information landscape. 

Strategic Content Development in the Age of AI

Internalizing the four principles above is only the first step. The real challenge lies in systematically applying them to build a content strategy that consistently positions your organization as the authoritative voice on your issues.

Developing an effective AI-era content strategy requires a methodical approach:

1. Define Your Goal

Are you primarily seeking issue influence or brand visibility? 

For issue influence, build a comprehensive list of queries about your cause and systematically develop content that answers those questions. Your goal in this case is to shape the overall narrative about an issue without placing as much emphasis on attribution.  

For brand visibility, identify the specific queries where you want your organization specifically to be seen as having the definitive answer.

2. Test Large Language Models 

Run your list of queries through various large language models (LLMs) such as OpenAI, Claude, and Gemini. Pay attention to how they are currently sourcing citations in the areas you want to “own.” What are they citing? Where are the gaps in existing information? This reconnaissance allows you to develop content that fills crucial knowledge spaces.

3. Create Content that Goes Beyond Surface-Level Explanations 

Offer unique perspectives, cite reputable sources, and provide context that generic summaries cannot. Your goal is to become an authoritative voice that AI models will consistently reference.

4. Coordinate Across Channels 

Disseminate answers across a variety of AI-friendly channels. This ensures your message reaches audiences through diverse platforms and increases the likelihood of AI model citations.

5. Look Beyond Your Website

To maximize your chances of being cited by LLMs and AI overviews, consider your: 

  • Wikipedia Presence: Develop and maintain authoritative entries about your work and cause.
  • YouTube Strategy: Create strategic video content. YouTube is a significant training dataset for many AI models.
  • Social Media Engagement: Encourage advocates and supporters to share organizational information on platforms like Reddit.
  • Earned Media: Cultivate relationships with journalists and publications to expand your digital footprint.

By systematically identifying knowledge gaps, creating comprehensive resources, and distributing them strategically across multiple platforms, organizations can build the kind of authoritative presence that both AI systems and human audiences will consistently turn to for reliable information. 

The key is treating this as an ongoing cycle — regularly testing how AI models respond to your content, identifying new opportunities for influence, and continuously refining your approach as the AI landscape evolves.

The Authority Imperative

In an AI-driven world, authority is still your most valuable currency. 

Consistent, trustworthy content that demonstrates deep expertise will always rise to the top. Organizations that can articulate complex ideas with clarity, provide comprehensive insights, and maintain a coherent voice across multiple platforms will thrive — compelling both AI models and supporters alike to look to them for answers.

Ready to develop a content strategy that cuts through the AI noise and amplifies your mission? Forum One can help you navigate this transformative landscape.

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