Get the Support You Need

The success of an online presence is continuously measured by how well your website performs and meets your needs as an organization. Forum One’s support services are designed to drive consistent long-term progress toward your organizational goals.

Our work is anchored in monitoring the performance of your site’s online services within the context of your ongoing digital outreach activities and providing evaluation, adjustment, and re-measurement. We will rely on user testing, audience research, and web analytics to guide our decisions.

Ongoing Support and Maintenance

Every website or application requires ongoing management of the front-end and administrative functionalities, underlying software, and available services to be successful. We keep your site secure by carefully reviewing all of the available updates, apply security-related updates, and applying any other updates that will improve the functionality of your website. With our dedicated support team of developers, themers, quality assurance testers, digital strategists, and project managers, we have all of your ongoing support needs covered.

Our Support Services

  • Security patching
  • Modifying existing content types and block functionality
  • Fixing bugs
  • Managing user permissions and troubleshooting user issues
  • Adding new content views
  • Improving site speed and performance
  • Building new site sections and functionality
  • User interface improvements
  • Implementing new features
  • Content strategy and SEO
  • Website analytics and usability testing
  • Email marketing

Further Reading

Looking for a Support Partner?

Let's talk. Get in touch today and we can set up an initial call to go over your needs and challenges.